CD Projekt RED support cannot keep up after The Witcher 3 remaster

After The Witcher 3: Wild Hunt Remastered launched, CD Projekt RED support received so many messages that the studio asked players to wait for a reply.

The official CD PROJEKT RED Support account said the remaster pushed the ticket volume well above normal, so answers will take longer. They also said a quiet inbox does not mean a report was dropped: the issue is already being looked at and folded into the fix work.

The comments turned straight to how a launch like this got through checks. People are posting shots of bugs. It is the usual shape of a big release: the game is out, problems show up all at once, and support was not staffed for that rush.